Is anyone else running SL1 v12.1.2?
We were supposed to be upgraded to v12.2 but problems with Aurora (the AWS database offering) we have ben placed onto v12.1.2. We were handed the system on September the 9th, and the release notes are dated the 10th. It has zero backward compatibility with collectors (all must be on 12.1.2) and we've been plagued with critical system alerts before we even attached a collector. I kind of get the feeling that we're alpha testing this release.... ☹️ Can anyone else, give me some comfort and confirm that we are not the Guinea Pigs for this release?yaquaholic10 hours agoContributor15Views0likes0CommentsSuppress a syslog event on a specific interface
How might one go about suppressing a syslog event for a specific interface, but still receive all other events for that device and interface? For example, you have a syslog event message like: 5238379<187>267450: LC/0/1/CPU0:Aug 20 17:38:21.939 EDT: ifmgr[214]: %PKT_INFRA-LINK-3-UPDOWN : Interface TenGigE0/1/1/7, changed state to Down Your existing event policy uses regex match logic as follows: First Regular Expression: PKT_INFRA-LINK-[35]+-[^\s]+ Second Regular Expression: to.*(DOWN|Down|down) Identifier Pattern: Interface\s+([^ ,]+) Identifier Format: Interface: %1 Would you modify the event policy in some way? Is there other levers/knobs to in the system to tinker with that might get you the desired result?SolvedPattyN21 hours agoContributor II65Views1like4CommentsFind last login time for user accounts using API
Hi - Where would a person find the last login time for accounts that login with the API? I have checked Access Sessions and the report Inactive User and the API sessions do not get logged. I am not able to load Audit Logs without a timeout to see if the API sessions would be available there. Thanksmiles_cross24 hours agoParticipant22Views0likes3CommentsWhich Dynamic App is more efficient for Linux File System exceeds a threshold
Which Dynamic Application is more efficient for File System Utilization SL1 can trigger two different type of events for when a File System exceeds a threshold: File System exceeded events are generated via an Internal DA by SL1 and is executed every 5 minutes Host Resource Storage Utilization events are generated via a Discovered DA from the SNMP agent on the host and can be collected at 5, 10, or 15-minute interval I am trying to determine which one make more sense to use on linux servers and is not as taxing the data collectors.ShawnRobertsGD2 days agoContributor II4Views0likes0CommentsCPU utilisation data in bulk from API
How can I get server device CPU or Memory utilisation data from the API in bulk. I can get this from individual servers by specifying the device_id (i.e. /api/device/<device_id>/performance_data/838/data?duration=24h) but there must be a faster and less system taxing way? The documentation specifies how to get performance data in bulk (Requesting Performance Data from the API in Bulk (sciencelogic.com)), but not for all servers where class_type=linux as an example.SolvedMartinO3 days agoContributor46Views1like4CommentsOverlapping IP addresses
This might be an oldie... How should we manage devices which have multiple overlapping IP addresses. For example Layer3 switches or router HA pairs can have same IP addresses set up to two or multiple devices for routing high availability or management reasons. This then makes SL1 see same IP addresses in multiple devices. And that then generates events into System organization, events like: A Message Collector is managing multiple devices with an overlapping secondary IP address: Secondary IP address overlap on devices managed by Message Collector: 101 | Collector Groups: 44 | IP Address: 128.0.0.127 | Device IDs: 70999, 70998, 71001, 71009, 71005, 71003, 71006, 71004, 71007, 71002, 71013, 71012, 71015, 71010, 71014, 71008, 71016 Ok, that IP address can be deleted from database, but the nightly discovery again brings up the same issue next day. And because those are network devices where every now and then are some changes done in interfaces I believe we just have to have the Auto-Update enabled for those devices. So: is there a way to tell that please do not discover all IP addresses for this device is there a way to make SL1 accept that, some other way than creating pretty interesting regexes into event policies event policy is for system level so that not easily be just suppressed for some devices are there some other ideas how to manage this situationteppotahkapaa4 days agoContributor III43Views2likes2CommentsHow do I format detailed Email Message from an Alert Formula
Hello ALL I have the following formula for an unhealthy alert object: result('o_31218', label="DataGuard is o_31218 logs behind in following Env: PrimaryDB:o_31214 SecondaryDB: o_31215 LastLogRec: o_31217 Difference: o_31218 ") >= 0 How can I get the Subject to contain object o_31214 and the body of the email to display what is listed in the above Policy Formula with the objects replaced with actual values ?Solvedmarcmiller6 days agoParticipant14Views1like2CommentsNeed a help on Low ode Information
Hi Everyone I am currently trying to gather information about low-code in ScienceLogic, including how it works, what updates and changes have been made, how it can be implemented, and how we can effectively use it. If anyone can provide related documents or resources, it would be very helpful for meUday17316 days agoParticipant35Views0likes1CommentRelease notes for Agents
The versions of the agents are more or less independent from the SL1 releases. This is giving the flexibility to release and install agents in faster cycle. By making it a independent software component the need for release information becomes crucial. The information in the SL1 release notes does not comply anymore. Is it possible to post the Release Note for agents on a site? It should contain the normal topics, versions, fixed issues, new features, known issues, dependencies etc. Thanks in advance.SolvedAlfred_Heijkoop18 days agoContributor III54Views3likes3CommentsGQL queries with attributes
We have a need to automate lots of BSM service creations and I am struggling with GQL now. We have created attribute to be used for har query {customAttributes (first: 7, search: {name: {eq: "BSM_Region"}}) { edges { node {id label type entity alignmentType } } } } and that gives us: { "data": { "customAttributes": { "edges": [ { "node": { "id": "57", "label": "BSM_Region", "type": "string", "entity": "harProvider", "alignmentType": "extended" } } ] } } } If I then try to align that attribute to spesific service like this: mutation {alignCustomAttribute( attribute:57, entity: "cm03r2q3a807hs5mn8m4a1dga", value:"Koillismaan kauppa", type: harProvider ) {__typename} } It gives an error: { "errors": [ { "path": [ "alignCustomAttribute" ], "message": "The following id/ids: 57 could not be found. Failed to align custom attributes.", "extensions": { "code": "ID_NOT_FOUND" } } ], "data": { "alignCustomAttribute": null } } Some help needed here.Solvedteppotahkapaa24 days agoContributor III42Views0likes4CommentsDynamic Applications - SNMP Performance
Hello fellow members. I humbly come to ask for help about a problem we are facing in our EM7 system. We've created some SNMP Performance Dynamic Applications that the OIDs return OctetString values, such as "20 mbar". Then, how could we treat this data in order to plot it in Device Performance? We are avoiding to create a python snippet, cause this system have an old python version installed and most compatible SNMP libraries are not available anymore. EM7 Version: EM7 G3 - 8.7.1 - Build 211 Bellow finds some pictures to help understand this issue: Device Performance without any data because it cannot read OctetString. Collection Objects. Each object returns a differente type of value, i.e. Cycle Time returns a integer and Output Pressure returns a OctetString. MIB Browser Result. Anybody could assist us? Thanks in advance.SolvedStefanoRezende30 days agoParticipant43Views0likes2CommentsHow Do I Set The Parent Device Of A Device?
Hello, I hope someone can assist with the following. I am using Device Component Mapping to create a hierarchical/tree structure of devices, but SL seems to assign the Parent Device attribute randomly for each device created, and I need to be able to set the Parent Device correctly, so that the hierarchical structure is correct. I have data that contain a set of locations that correspond to the tree structure. The structure has this concept: One Country -> Many Cities -> Many Buildings -> Many Rooms. Each data record has an id, a name, a parent id and a type. The data is split into cities, buildings and rooms. For example, a city record might be as follows: id: CITYPARIS, name: Paris, parent id: CTRYFRANCE, type: city. A building record might be as follows: id: BLDGMONTPARNASSE, name: Tour Montparnasse, parent id: CITYPARIS, type: building. And to complete the picture, a room record might be as follows: id: ROOMMEETING1, name: Meeting Room 1, parent id: BLDGMONTPARNASSE, type: room. When I create one of the 'tree' levels of devices (it could be city, or building, or room), in my Dynamic Application, the code snippet extracts cached data where the type is 'city', then passes the extracted data to the result handler, which populates the four collection fields: id, name, parent_id, type. The id field is set to be the Unique Identifier, the name field is set to be the Device Name, and the type field is set to be Class Identifier 1 (I've created device classes for each tree level, allows me to have funky icons to distinguish the devices visually). The DA then creates devices for each record found, and I see them appearing on the Device Manager screen. However, when I examine each device, the Parent Device that is set seems to be random. For example, three city devices created (Paris, Nantes, Poitiers) all were assigned a Parent Device of 'Paris', the name of one of the devices created, instead of using their own parent_id values. Is there a way to tell SL what the Parent Device for each device record should be, perhaps in the snippet or somewhere else? Can I use one of the field values extracted from the cached data (ideally, my parent_id) as the value for the Parent Device field? This is my first post here, so apologies if this is in the wrong place!SolvedTADAndyMarshall31 days agoContributor II136Views1like14CommentsRestrict Interface Internal collection
Hi All, We need to disable interface internal collection for certain devices. Whether it is possible to do via any device group or device class or model? Basically we don't want the interface utilization data to be polled for all devices.SolvedIssac2 months agoContributor III26Views1like4CommentsLibrary with recent Paramiko support?
Is anyone aware of a PowerPack containing an Environment/Library with newer Paramiko support, compatible with SL1 11.2? We have run into devices that don't allow older Paramiko cipher support in the default environment. Thank you!SolvedMikeOsborne2 months agoContributor21Views1like1CommentHow to Fix powershell communication error?
How to Fix powershell communication error Forward and reverse name resolution is not properly configured for server? We have multiple windows server in which we are facing this issue and server have multiple DNS entries and we can delete them. also i tried to add IP and host in sciencelogic data collector also added in dnsmsaq-resolve.conf to resolve this issue but still we are facing this error Forward and reverse name resolution is not properly configured for server, how to fix this issue without deleting DNS entries.piyushkumar212 months agoParticipant67Views0likes4CommentsHow can I check who is logged into SL1
Is there a way to check who is logged into SL1 at any time?SolvedMaTu2 months agoContributor134Views0likes7CommentsScienceLogic Products Unaffected by Recent CrowdStrike Issue
Regarding the recent CrowdStrike Falcon XDR/EPP incident: A content patch caused Windows-based systems to crash. CrowdStrike has identified and addressed the issue. ScienceLogic products are unaffected. Our Linux-based appliances are not impacted by this Windows-specific issue. Your ScienceLogic products continue to operate normally. For questions, please contact your Customer Engagement Manager or our Support Team.SolvedSaraLeslieAdmin2 months agoCommunity Manager55Views4likes1CommentElevated Privileges for Python3 Libraries
We are stuck trying to recreate some of the metrics we collect in our current Python2 snippets using pipes. The specific example is 'ping', which required subprocesses, no longer allowed. We don't believe latency_ping,avail_ping from silo_tools will let us collect packet_count, packet_loss, avg_latencies, latencies that a library like ping3 allows. (used to calculate jitter and else) Some of the libraries seem to require raw sockets and/or elevated privileges. So our question is two fold. 1 - Can we import custom libraries such as Ping3? 2 - How do we use elevated privileges on the collectors, as some libraries require elevated priveleges? Thanks in advance, DanSolvedDanBuck2 months agoContributor231Views4likes12CommentsSL1 Okta SAML Integration
Hey Everyone, I have recently integrated my SL1 distributed system with Okta. When accessing my databases directly by their IP everything functions as intended. Where the trouble begins is when trying to access my Admin Portals. When trying to access the Admin Portals we get a message back of "File not found". We have created sperate Okta applications and added them to the database hoping to resolve the issue but it still persist. Has anyone done this integration before and have they run into similar issues?MitchellTK2 months agoParticipant32Views0likes3CommentsIPv6 only monitoring issues
Hi, Has anyone developed a custom monitoring solution for IPv6 only devices? I am looking for PowerShell, Linux Powerpacks and a credential tester. Currently the SL1 solution does not support this scenario for Windows Servers. I believe the same issue exists for Linux devices using the host resource power pack, but I do not have a ipv6 only Linux server to test this scenario. Both situations should fail to provide a port list as it requires Nmap -6 which is not supported in the solution. I am not sure if the issue would fail on web checks, ssl certs, and other components in the system. Any help or experiences you have would be helpful as we navigate this issue.MarkC3 months agoContributor II34Views1like1CommentHaving trouble re-packaging SL1 Library
Hi All, hoping someone here can help me out. I recently have been trying to make a small tweak to the python code for the out of the box silo_cisco_meraki_api Library from the Cisco: Meraki Powerpack (literally just changing one variable) I was able to get the Library downloaded, unpacked, extracted the individual .py file using 'wheel unpack [file]', made the change, and ran 'wheel pack [directory]'. The final step as outlined in this SL document is to re-package the python project using the command 'python3 -m pip download --find-links=. silo_cisco_meraki_api==0.6.10'. However, when I run this I'm getting the error: Does anyone know what I'm doing wrong here? I'm guessing there's a very obvious step I'm missing.SolvedJeff_Kinny3 months agoContributor46Views1like3CommentsUpgrade SL1 user interface - AP2 Espresso does not support Aurora3 in AWS environment (SaaS)
Hello, We would like to upgrade SL1 user interface AP2 to latest "Espresso" 8.7.37-107 version for our ScienceLogic SL1 environment in SaaS environments. However the release note: https://support.sciencelogic.com/s/release-file/aBtVL0000000C1B0AU/espresso explicitly mentions: NOTE: The AP2 Espresso RPM file does not support Aurora3 in an AWS environment. We do not see this constraint in earlier versions of "Doughnut" 8.6.30-103 and "Croissant" 8.5.7-56. Does anyone have info on support for newer AP2 in AWS environment for SaaS and what the way forward is?Solveddvanamerongen3 months agoContributor88Views2likes1CommentUnused Powerpacks in Environment
Hi All, I would like to know how customers are managing the unused powerpacks in their environments , because the recommendation is to delete the unused powerpacks because it will create some load during nightly discovery process . In case if we delete those packs also after upgrade it re-appears into stacks. There is any plans to avoid this?SolvedIssac3 months agoContributor III90Views0likes2CommentsExpansion of groups
Would like to see ScienceLogic consider the expansion of groups beyond (Device Groups) to include: Site Groups - a distinct site or location which may contain many devices matching a dynamic expression, a location-based attribute (for example lat/long), a portion of the device name, or also include static members. For example, all devices with an attribute or name match of site ID = 1382 are part of site Pekin, Illinois, US. Interface Groups - group of interfaces, for example, all interfaces matching a parent device name portion of name or description, or other set of conditions / expressions. For example, all interfaces with "wan" in the name should be in the WAN Interfaces Group. Collection / DA Groups - group of collections across various devices by expression/condition. For example, all IP SLA tests with "TEAMS" in the test tag name.SolvedMikeOsborne3 months agoContributor45Views0likes4CommentsPPK MS Cluster support for DAG IP-Less
Microsoft has the option of building a Database Availability Group without an IP, called IP-Less DAG It uses a broadcast IP, default 255.255.255.255 Is there a way the MS Cluster PPPK can monitor this type of DAG?Solvedjamesramsden3 months agoContributor II39Views0likes3CommentsGroup rules for Interface
Hi All, There is any plans from to implement the grouping for interfaces .i:e I need to group the interface where the alias name contains or starts with MSP . Basically this will help for reporting , dashboarding and applying template only to specific set of interfaces.SolvedIssac3 months agoContributor III42Views2likes2CommentsOrchestration Tasks in Sl1
Hi All, I would like do some orchestration task from Sl1. Eg: I have a webserver A where if the File system reaches above 95% we used to get an alert from SL . With the help of RBA i need to trigger a task saying that if the alert is trigger from websever A , just shutdown the server Apache. There is any OOB method to do this ? Or we need to write the script to trigger ?SolvedIssac3 months agoContributor III86Views0likes4CommentsWho will be our next SL1 Innovators?
Hello Nexus Members, Looking to showcase your creativity, innovation, and inspiration? Look no further. In case you're opted out of email, we just launched our SL Innovators Awards!! Our ScienceLogic Innovators Awards were established to recognize and learn from those nerdy by nature, tech buffs, and visionaries using SL1 in pioneering ways to power a better way to work. Show the Nexus Community something cool and innovative you've been working on to achieve real business outcomes. We want to hear your ideas! Submit your applicationby September 12.15Views0likes0CommentsCisco Cat9500FixedSwitchStack Alerts
Cisco: Power Supply problem. Currently, Power Supply (TenGigabitEthernet */*/* Supply Voltage Sensor) status: unavailable Alerts from Cat9500FixedSwitchStack This is something not an usual alert for cisco devices. I am receiving this alert on Cat9500FixedSwitchStack (Cisco IOS Software [Bengaluru], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 17.6.4). Has any one receiving the same alerts and what's the fix applied.SolvedSamuel4 months agoParticipant49Views0likes6Commentssilo_apps Library for Python 3
Starting the process over converting our Python2 PowerPacks to Python3. I created a Python3 Execution Environment, but there was not a ScienceLogic Silo library for python3 to add. Does this need to be download from SL and imported? Or do I use Py2 Library? Without this library in my Dynamic Application it wont be able to interact with SL1.SolvedJMast3rs4 months agoContributor72Views1like2CommentsExtended Architecture
Hi All, I would like to know about the extended architecture in detail , the agent is connected to streamer . How the streamer works on High availability on over the K8 ? Can we have two streamer url if one is not working the agents communicates with other during planned maintenance or outages ?Issac4 months agoContributor III73Views0likes3CommentsCustom Reportwith SL template
Can we have option to pull the monthly report forMinimum, Maximum and Average usage for CPU and Memory . I have tried and pull the same by using template “Device Top Metrics” Request you to please check and help .Premrajure144 months agoParticipant58Views1like3CommentsCisco Unified Communications Manager 14 EOL and 15 Upgrade tips slides from Cisco Live
Hello all! I'm sure some of you are at Cisco Live NAM right now, but if you aren't, there was a great presentation on CUCM. CentOS is being swapped out, CUCM 15 appears to be switching to Python 3, along with other security changes. They've announced an EOL date for CUCM 14 as well. Take a look at the slide deck as it's very interesting. Their product team also informed me that the API is unchanged from v12.5 through CUCM 15, so our integration should continue to work. Please let us know if you have any issues with the latest version of our PowerPack and CUCM 15.515Views2likes0CommentsEvent for Windows System Uptime
Hi - I would like the use the system uptime to create an event for a Windows server reboot. The Windows Server PowerPack seems to collects this value but can't find an event that uses system uptime. Is it possible to create an event if the server has not been up for a time period like 15 minutes. Thank youmiles_cross4 months agoParticipant55Views0likes1CommentPost Release Identified Defects Repository?
We have planned for upgrade to v12.1.1 in our environment. As part of testing identified few Critical/Major issues in which functionality is not working as expected and have huge impact. On further verification found there are articles published about these defects identified post release of v12.1.1. Need Clarification if list of DEFECTS identified post any new release is consolidated in one repository which will be helpful for us to refer and accordingly plan for upgrade ?Meghana4 months agoContributor85Views1like3CommentsConfiguration Recovery - SL RestorePoint
Hello all, I just had this question posed to our team regarding config recovery. "Do you have any way of retrieving the configs for switches that have been deleted from SLRP please?" Is there a way to retrieve a backup of RestorePoint (and maybe restore to a temp location) from a specific point in time? If anyone has any advice or previous experience with this SL RestorePoint scenario, your input would be greatly appreciated!John4KBRSL14 months agoParticipant60Views1like2CommentsVersion information for PowerPacks
Is it possible to share a complete overview for all the available Powerpacks in the group PowerPack Release Notifications? For instance weekly an update with the new releases (current way of working) and once in the month or bi-monthly an aggregated overview. With one complete overview it becomes easier to compare all your stacks with the lasted released powerpack and implement where needed.SolvedAlfred_Heijkoop4 months agoContributor III99Views1like6CommentsHow can the next device ID to be allocated be changed in SL1?
Our automated SL1/PowerFlow testing process involves creating new devices in SL1. We regularly clone ITSM/CMDB envs into the test environment and the issue is these envs have SL1 device IDs far in advance of the test SL1. This causes test breakage when creating a new SL1 device because some other device is more likely already in existence in the ITSM/CMDB. If the device ID difference range was only small then repeated dummy device creations works a treat but when the difference is in the thousands, this technique is not very useful. Is it possible to change the "next" device ID SL1 uses to create a new device? We would then be able to bring the test SL1 device ID into alignment with the cloned ITSM/CMDB. How can the device ID bump be performed programatically as ideally the entire ITSM/CMDB cloning process should be automated. Thanks, Michaelmichael_4 months agoParticipant63Views1like2CommentsAccess to SL1 and RP AMI's to automate AWS Provisioning
We're in the process of developing pipelines to provision and configure all our resources in AWS on a per client basis. Among these resources are the SL1 collector and RP agent. Right now in order to request the AMI for SL1 we need to fill out the form athttps://support.sciencelogic.com/s/request-amazon-ami after authenticating via the webpage. Because of the login flow this has proven difficult to pass through the right information to authenticate and access the AMI request form where we can pass the form data to request the AMI on our AWS account. I understand this is probably not a common case, but has anyone come across a way to accomplish anything similar? The best I've been able to do so far is use Selenium to manage a browser logging in and navigating to the form page, but it doesn't lend itself well to the pipelines. For RestorePoint it seems like we still need to submit a case and request the AMI from support. Is there any plans to add this to the same request form for the SL1 AMI's? For now we're alright sticking to the manual effort of requesting AMI's, but it would be nice to be able to click a button and be done with provisioning :).KBrinkerhoff4 months agoContributor40Views1like0CommentsExchange,IIS,AD Powerpacks-Migration to Python v3?
We have plans to implement Exchange v101,IIS v103,AD v101 Powerpacks. As per documentation, these powerpacks supported Python version is 2.7. Any plans to migrate to Python 3 in near future? Microsoft: IIS Server Microsoft: Exchange Server Microsoft: Active Directory ServerSolvedMeghana5 months agoContributor58Views0likes2CommentsSharePoint 2013 Monitoring
Hi, We have SharePoint 2013 installed and would like to monitor the application. Is there a powerpack for SharePoint 2013 or other ways to monitor SharePoint 2013? I looked at the one available to download. The manual show it only supports 2010. NOTE: The Dynamic Applications in this PowerPack support SharePoint Server 2010 SE. ThanksSolvedmiles_cross5 months agoParticipant83Views1like4CommentsDevice configuration "key/value" pairs synchronization to ITSM
With Powerflow most data are pretty easy to sync from SL1 to ITSM/CMDB, in this case ServiceNow. But now we have requirement that we should sync cloud device tags from SL1 to SN. The data from Azure virtual server, using Azure PP, is shown on SL1 like below, multiple key/value rows per device. So those are not easily stored into Attributes. And if I have understood correctly, quite a lot of tags used in cloud. Any ideas how these could be synced with PF into ServiceNow?Solvedteppotahkapaa5 months agoContributor III206Views1like8CommentsEvent Policy expiry delay during outage
Hi All, What happens when collectors has an communication issue with central database for more than 2 hrs , because we have some event policy set to expire if the event didn't rigger for 60 mins . During this network outage the existing alarms will be cleared if the collector doesn't send update about its polled devices?SolvedIssac5 months agoContributor III61Views1like2Comments