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Celebrating Our Nexus Community
To our Nexus Community, For nearly two decades, the heartwarming tradition of customer recognition and gratitude has created a culture of customer obsession at ScienceLogic. We feel a sense of pride in recognizing you, our customer community, who continue to be amazing innovators, collaborators, and champions of our partnership. The trust you have put in us is the cornerstone of our growth, and we're profoundly grateful for the opportunity to serve. The insights and feedback you’ve provided, including here in Nexus, are playing a crucial role in guiding our strategic roadmap, improved customer experience, and we truly value the opportunity to work together and are excited about the possibilities ahead. Happy Customer Appreciation Day from ScienceLogic from ScienceLogic on Vimeo. Thank you for your continued trust and support. With gratitude and excitement on this Customer Appreciation Day!10Views1like0CommentsOn-going Release Notes
Restorepoint team launches a new maintenance release every 2 weeks that includes bug resolutions (for supported versions) and new enhancements (only for 5.6). Release notes are now published every 2 weeks at Restorepoint Release Notes version 2024 (sciencelogic.com) with the latest release at top.5Views1like0CommentsHow can the next device ID to be allocated be changed in SL1?
Our automated SL1/PowerFlow testing process involves creating new devices in SL1. We regularly clone ITSM/CMDB envs into the test environment and the issue is these envs have SL1 device IDs far in advance of the test SL1. This causes test breakage when creating a new SL1 device because some other device is more likely already in existence in the ITSM/CMDB. If the device ID difference range was only small then repeated dummy device creations works a treat but when the difference is in the thousands, this technique is not very useful. Is it possible to change the "next" device ID SL1 uses to create a new device? We would then be able to bring the test SL1 device ID into alignment with the cloned ITSM/CMDB. How can the device ID bump be performed programatically as ideally the entire ITSM/CMDB cloning process should be automated. Thanks, Michael4Views0likes0CommentsHarden the SL1 Platform with Oracle Linux 8 (OL8)
1 MIN READ In the upcoming ScienceLogic PowerHour we are covering the ‘Harden the Foundation’ of SL1 topic and why you should upgrade from existing Oracle Linux 7 (OL7) to the new Oracle Linux 8 ((OL8) platform. The virtual appliance format that SL1 utilizes allows us to harden the core with OL8 to improve platform security, scalability, and application performance. This session will share the value of that migration with your teams along with details that can be utilized in your internal conversations about the upgrade process. One of the most important aspects of the upgrade is Enhanced Security with OL8; which will enable SL1 users to support advanced security features. For instance: dedicated OL8 STIG builds with FIPS 140-2, TLS 1.3. Additionally, Package Application Streams DNF YUM Package Manager and Faster SL1 System Updates. Another major reason to join the PowerHour is the SL1 application improvements. With Increased Processing Speed of the Database, I/O Performance (Open 7K Business Svcs in 10sec) and, Large SQL queries which will enable the platform to have a roughly 30% faster query response. Join us for the May 22nd PowerHour and learn about all the options and value in the newest upgrades from ScienceLogic. To learn more about the conversion process please visit the Conversion Resource Center.71Views3likes1CommentWeek of May 6, 2024 - PowerPack Release Notification
1 MIN READ On a weekly basis ScienceLogic Technical Support will post PowerPacks and SyncPacks which released the previous or current week.jtriplett5 days agoPlace PowerPack Release Notifications BlogPowerPack Release Notifications BlogModerator13Views2likes0CommentsWeek of May 6, 2024 - Latest KB Articles and Known Issues
1 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.jtriplett5 days agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator20Views1like0CommentsMeet The ScienceLogic Team: Coming to an Event Near You- APAC Gartner, Dell World, Cisco Live
With Q2 well underway, the ScienceLogic team is looking forward to connecting with industry peers and potential new partners as we attend a series of major conferences during the remainder of this quarter. We encourage you to join us as we set out to share more on the positive business impacts of automation and the journey to Autonomic IT at Dell Technologies World, Gartner IT IOCS Australia, and Cisco Live. APAC Gartner IT Infrastructure, Operations & Cloud Strategies (IT IOCS) Conferencein Sydney, Australia, May 20-21, 2024 In just a few weeks, we’ll head across the globe to the APAC Gartner IT IOCS conference in Sydney, Australia. A platinum sponsor of Gartner IT IOCS, ScienceLogic will be located at booth 105 during the conference. We encourage you to stop by to catch one of our demonstrations of the comprehensive observability and automation capabilities of the SL1 platform. Additionally, Gavin Cohen, VP of Product Management at ScienceLogic, will present on the importance ofagile data collection and integrated automation to eliminate IT silos and prepare for Autonomic IT.Join Cohen and the team on May 21 at 11:15 a.m. in the State Room (Level 2) at the Hilton Sydney for an insightful discussion on how IT teams can lay the groundwork for the next generation of autonomous business operations. Dell Technologies World 2024in Las Vegas, May 20-23, 2024 While some of the team is at the APAC Gartner IT IOCS conference, others will be at Dell Technologies World in Las Vegas. We’re excited about the opportunity to hear from industry leaders on the emerging trends of tomorrow, especially given the conference’s focus on how enterprises can leverage technology and artificial intelligence to drive innovation – a theme that’s core to our operations at ScienceLogic. As a gold sponsor of the conference, we’re pleased to have the opportunity to contribute some of our own thoughts. On May 22, ScienceLogic Chief Product Officer Michael Nappi will host a 60-minute breakout sessionAutonomic IT – How and Where to Use AI. Taking place at The Venetian in Las Vegas, Nappi’s talk will begin at 4:30 p.m. PT and detail how enterprises can turn to AI and automation to accelerate IT operations. In addition to Mike Nappi, several SL1 experts will be on hand for smaller demo sessions in Toscana 3604. Sign uptodayto reserve your spot! Cisco Live 2024in Las Vegas, June 2-6, 2024 In June, we’ll round out our Q2 conference tour at Cisco Live 2024. This year’s event centers on the next wave of Cisco’s transformative technologies, and ScienceLogic looks forward to taking the next step towards the future of technology. As a bronze sponsor and a Cisco Managed Servicestechnology partner, ScienceLogic will exhibit at booth 5066. At the booth, the team will be showcasing the SL1 platform’s capabilities, including the comprehensive, proactive monitoring of thousands of customer devices. Individuals, teams, or companies interested in setting up time to meet with a representative from ScienceLogic at one of the conferences can reach out toevents@sciencelogic.comto coordinate. We hope to see you there, but if not, be sure to follow us onLinkedInandXto keep in touch.10Views0likes0CommentsExchange,IIS,AD Powerpacks-Migration to Python v3?
We have plans to implement Exchange v101,IIS v103,AD v101 Powerpacks. As per documentation, these powerpacks supported Python version is 2.7. Any plans to migrate to Python 3 in near future? Microsoft: IIS Server Microsoft: Exchange Server Microsoft: Active Directory ServerSolved35Views0likes2CommentsSharePoint 2013 Monitoring
Hi, We have SharePoint 2013 installed and would like to monitor the application. Is there a powerpack for SharePoint 2013 or other ways to monitor SharePoint 2013? I looked at the one available to download. The manual show it only supports 2010. NOTE: The Dynamic Applications in this PowerPack support SharePoint Server 2010 SE. ThanksSolved67Views1like4CommentsConfiguration Recovery - SL RestorePoint
Hello all, I just had this question posed to our team regarding config recovery. "Do you have any way of retrieving the configs for switches that have been deleted from SLRP please?" Is there a way to retrieve a backup of RestorePoint (and maybe restore to a temp location) from a specific point in time? If anyone has any advice or previous experience with this SL RestorePoint scenario, your input would be greatly appreciated!16Views1like0CommentsDevice configuration "key/value" pairs synchronization to ITSM
With Powerflow most data are pretty easy to sync from SL1 to ITSM/CMDB, in this case ServiceNow. But now we have requirement that we should sync cloud device tags from SL1 to SN. The data from Azure virtual server, using Azure PP, is shown on SL1 like below, multiple key/value rows per device. So those are not easily stored into Attributes. And if I have understood correctly, quite a lot of tags used in cloud. Any ideas how these could be synced with PF into ServiceNow?Solved148Views1like8Comments