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ErickBurgess yes i have made changes in Host file as suggested but still it is not resolving and credential test is also getting failed.
nslookup
is there any other way to fix this or should i raise case with Support.
- ErickBurgess3 months agoModerator
I think it's best to open a support case. You could be hitting an issue with the use of the hosts file or something beyond name resolution is causing a problem. If you are using an older SL1 version prior to 11.3 and the Concurrent PowerShell feature, the container needs to be restarted to see updates in the hosts file. If you are using 11.3.x to 12.1.0 there is an issue where dnsmasq service needs to be restarted after updates to the hosts file. If you are on 12.1.1 or newer, then those issues wouldn't apply.
As a side note, nslookup is a DNS utility. It doesn't check the /etc/hosts file.
Regards,
Erick
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