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Restorepoint Dynamic Role and Domain Assignment via SAML SSO using Microsoft Azure
Currently in Restorepoint you have have users authenticate via SAML SSO using Microsoft Azure. Per the documentation,[Restorepoint] - How to set up SAML SSO - Microsoft Azure, users are able to authenticate but they cannot log into Restorepoint until an Administrator manually assigns a role to them. Does anybody know of a way to do this currently or is this going to need to be submitted to the Ideas Hub area?Solved15Views0likes1CommentWhich Dynamic App is more efficient for Linux File System exceeds a threshold
Which Dynamic Application is more efficient for File System Utilization SL1 can trigger two different type of events for when a File System exceeds a threshold: File System exceeded events are generated via an Internal DA by SL1 and is executed every 5 minutes Host Resource Storage Utilization events are generated via a Discovered DA from the SNMP agent on the host and can be collected at 5, 10, or 15-minute interval I am trying to determine which one make more sense to use on linux servers and is not as taxing the data collectors.Find last login time for user accounts using API
Hi - Where would a person find the last login time for accounts that login with the API? I have checked Access Sessions and the report Inactive User and the API sessions do not get logged. I am not able to load Audit Logs without a timeout to see if the API sessions would be available there. Thanks20Views0likes3CommentsScienceLogic Job: Technical Support Engineer
What we're looking for... ScienceLogic is looking for a Technical Support Engineer (TSE) to provide high quality, enterprise level, technical support on our Restorepoint products for our customers, partners and other ScienceLogic team members. Restorepoint is a device configuration backup and restore solution for hybrid IT environments. Candidates who excel in Technical Support positions possess excellent knowledge of systems and networks along with an enthusiasm to rapidly learn the newest technologies. You enjoy working with people to debug intricate problems, have impeccable communication skills (written and verbal), and are real team players who thrives in a collaborative environment to deliver outstanding customer experiences. Visit the Job Posting for more details about the role and to apply10Views0likes0CommentsScienceLogic Job: Senior Product Manager - Network Automation and Compliance
What we're looking for... The ideal candidate has a deep understanding of modern product discovery and delivery methods, as well as the ability to navigate various business areas, including engineering, design, finance, sales, and marketing. They should excel at solving complex problems with sound judgment, leveraging data and customer insights to create valuable, viable solutions. Strong collaboration skills are essential, as they will work closely with engineers, designers, and company leaders. Visit the Job Posting for more details about the role and to apply3Views0likes0CommentsNeed Help creating a ScienceLogic User Account or Logging In?
If you are having difficulty with creating your ScienceLogic account, have lost your password or just need a little help accessing one of our portals here are some tips from our Support Login Assistance Page. How do I create a customer user account with ScienceLogic? If you don't have a ScienceLogic customer user account yet, go tomy.sciencelogic.comand click Login. On the Login page, please follow the instructions under 'Sign Up'. After you sign up, be sure to complete yourProfile and Account information before proceeding. What should I do if I forget my ScienceLogic Customer password? You may reset your password onmy.sciencelogic.comhere. What is my username and what should I do if I forget my username? Your ScienceLogic customer username is likely your corporate email address. If you need direct assistance recovering your username, please contact us atcustomer-accounts@sciencelogic.com. What if my email address has changed? We have various systems that need to be updated when your email address changes. If you require assistance changing your email address, please contact us atcustomer-accounts@sciencelogic.com. Is there a separate login for the ScienceLogic Community Nexus site? The ScienceLogic Support Center (support.sciencelogic.com), ScienceLogic Nexus Community (community.sciencelogic.com), and ScienceLogic Training (sciencelogic-university.litmos.com) all use a common username and password. Once you are logged in to the ScienceLogic Customer Identity site, you can login to the different sites automatically. What are the security and password requirements for my ScienceLogic customer user? Your ScienceLogic customer user account follows industry and security best practices requiring a password reset every 90 days. Your password must adhere to the following rules: You cannot reuse any of your last 3 passwords. Your new password must be at least 8 characters in length. Your password must contain at least an alpha character, a numeric character, and at least one special character. Special characters include the following: ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~. If you have any problems resetting your ScienceLogic customer user account, please email our Customer Ops Team atcustomer-accounts@sciencelogic.com. My ScienceLogic customer user shows I am locked out. What can I do? The customer identity management system will automatically lock out a ScienceLogic customeruser account after three failed login attempts. This login lockout will last up to 30 minutes. If your account is still showing as locked out after 30 minutes, please email our Customer Ops Team atcustomer-accounts@sciencelogic.com. How do I update my personal information? We use your personal information to provide you with the best possible experience with our Support Team. To best help our Support team contact you or work with you where you are located, please make sure your contact information is correct. You can view and edit your personal contact details directly on yourMy Profile page. I can't login to the ScienceLogic University training site and receive an error page. What should I do? To process your access to theScienceLogic Universitytraining site, we require at least 24 hours to update your customer profile.You may receive an error page with "Insufficient Privileges" error message and will not be allowed access to the site until your customer profile has been reviewed and approved by our team. To report an issue with access to theScienceLogic Universitysite, please email our Training team attraining@sciencelogic.com. I can't login to Support Center and need to create an urgent case. What should I do? Please follow the steps below to create a new case and report your login issue: To report an issue with access to theCustomer IdentityorSupport Center, please email our Customer Ops Team atcustomer-accounts@sciencelogic.com. To report an issue with access to theCommunity, please email our Community Team atcommunity@sciencelogic.com. To report an issue with access to theScienceLogic University, please email our Training team attraining@sciencelogic.com. I have signed up for a customer user but I am not able to submit cases or request licenses on the Support Center, what should I do? After signing up for a new customer user, to be able to submit cases, request licenses, download software and access customer specific content, you must confirm your eligibility as a customer of ScienceLogic. Please follow these steps to complete this process: Email our Customer Ops Team atcustomer-accounts@sciencelogic.comand provide the following information: First Name Last Name Customer Account Name Platform Names (formally Stacks) you require access to if these are known to you Our team will process the request, approve or contact you for additional information. Once you are set, visit the "My Support and Customer Success" page for an all-in-one place access. Thank you for your time, Sara11Views0likes0CommentsCPU utilisation data in bulk from API
How can I get server device CPU or Memory utilisation data from the API in bulk. I can get this from individual servers by specifying the device_id (i.e. /api/device/<device_id>/performance_data/838/data?duration=24h) but there must be a faster and less system taxing way? The documentation specifies how to get performance data in bulk (Requesting Performance Data from the API in Bulk (sciencelogic.com)), but not for all servers where class_type=linux as an example.Solved44Views1like4CommentsHow do I format detailed Email Message from an Alert Formula
Hello ALL I have the following formula for an unhealthy alert object: result('o_31218', label="DataGuard is o_31218 logs behind in following Env: PrimaryDB:o_31214 SecondaryDB: o_31215 LastLogRec: o_31217 Difference: o_31218 ") >= 0 How can I get the Subject to contain object o_31214 and the body of the email to display what is listed in the above Policy Formula with the objects replaced with actual values ?Solved14Views1like2CommentsNexus Community Weekly Highlights #7
Hello Nexus Community Members, This week I wanted to invite you to follow important content. Nexus Community Tip: Follow Tags | Nexus ScienceLogic Community We also want to continue to welcome community members: Sha Anurodh ABHIRAJ Jeevitha9601 srini claudia_rossi RichT99 DanyC elevinson Art_Ramirez Thank you for joining the community, we look forward to working with you. Feel free to share your ideas and feedback so we can get you the most helpful resources and information. Cheers, Sara- Community Manager3Views0likes1Comment
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